Privacy Policy

Privacy Policy

Introduction

Welcome to http://family-owned-auto-body-shop.autobodyshop-talk.com! We are dedicated to maintaining a transparent and secure online environment for our users. This privacy policy outlines how we, the Family-Owned Auto Body Shop (hereafter referred to as “we,” “our,” or “the Company”), handle your personal information, ensuring it is protected and used responsibly in accordance with applicable privacy laws worldwide.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to our website, mobile applications, online services, and products offered through these platforms. It is important to be aware that this policy does not extend to third-party websites or services that you may access through links on our site, as they operate independently and have their own privacy policies. We encourage users to review these policies carefully.

Processing Activities

This policy comes into effect when you engage in the following activities:

  • Utilizing our applications and services as an authorized user.
  • Visiting any of our websites linked to this Privacy Policy.
  • Subscribing to or receiving communications from us, such as newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal information for different purposes, all of which are necessary for providing and improving our services. This includes:

  • Account Information: Details related to your user account creation and management, including usernames, passwords, and profile preferences.
  • Payment Information: Transaction details required for processing payments, such as cardholder name, credit/debit card numbers, expiration dates, and security codes.
  • Financial Information: Data related to your financial status, which may be collected for billing or payment verification purposes.
  • Purchase Information: Details about products or services you have purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and mobile network information.
  • Location Data: Geographic location data provided by your device when using our location-based services.
  • Feedback: Any comments, reviews, or responses you submit to us, which help improve our products and services.
  • Social Media Information: If you choose to log in through social media accounts, we may collect information from those platforms, like your public profile data.
  • Product Information: Details about the products you show interest in or purchase on our sites, including preferences and browsing behavior.

We obtain this data through direct user input, tracking technologies, and interactions with our services. Additionally, third parties may share personal information with us for specific purposes, guided by their respective privacy policies.

Cookies

Cookies are small text files placed on your device to enhance user experience and provide analytics. We use cookies in several categories:

  • Strictly Necessary: These ensure basic functions of our websites, like secure login and account management.
  • Preference: Customizing content and remembering user preferences.
  • Analytics: Collecting aggregated data for performance measurement and improvement of our services.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing you to choose which types of cookies to accept or block.

Retention and Deletion

We retain personal data as necessary for the fulfillment of the purposes it was collected for, including legal obligations and business requirements. Once these purposes are no longer applicable, we securely delete or anonymize the information, ensuring it is not used further.

Security Measures

The security of your personal data is a top priority. We employ robust organizational safeguards and security practices to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes encrypted communication channels and secure third-party processing partners who adhere to strict privacy standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services are not intentionally targeted at children, and we do not knowingly collect personal information from them. If you believe we have collected data from a minor without proper consent, please contact us, and we will take immediate action to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to and confirm the processing of your personal data.
  • Rectification: The right to request corrections if your data is inaccurate or incomplete.
  • Erasure: The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: Limiting the use or processing of your data for specific purposes.
  • Portability: Receiving a copy of your personal data in a structured format, and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific purposes, where permitted by law.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or to file appeals/complaints regarding data handling, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to this privacy policy or your data protection rights, please contact us: